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  How to Make Order

Step 1: Register & Login
Step 2: Search Items & Add into Shopping Basket
Step 3: Shipping & Payment Methods
Step 4: Complete Order Details


Step 1: Register & Login

Tips: We will contact you by your register email.

Step 2: Search Items & Add into Shopping Basket

A. Search Items by Keywords, Item #, Catalogues, Attribute, etc.
B. Click “Add to Cart” button, it will be added to your shopping Cart
C. Click “View Cart & Checkout” button, you can check the items in the shopping Cart
D. In your shopping Cart, enter the Item #, click “Add”, you can add it into your shopping basket
E. In your shopping Cart, enter quantity, click “+”, you can modify quantity and update remark from your shopping Cart

Tips:
a. If you had orders before, and want to make same or similar orders again, you can click “Load Saved Orders”, the system will load your former ordered items into your shopping Cart, it can help you to make new orders quickly
b. If you want to check price or make orders in other currency, such as “EUR”, “GBP”, etc, you can choose currency first, which located in front of the button “Search”
c. If you have balance in your eForChina account, you can use it to check out the order, this way can help you save payment fees and transaction time.

Step 3: Shipping & Payment Methods

A. Choose delivery country, shipping method
B. Choose Payment method
If you click “check out with paypal directly”, our system will load the delivery address from your paypal address.
If you do drop shipping, Please click “Check out Now”, then fill in delivery address of the drop shipping receiver, after you check out the order, you will get order #
If you want to use other payment method, Please also click “Check out Now”, then fill in delivery address, choose payment method, after you check out the order, you will get order #

Tips:
a. After you check out order, our system will send proforma invoice to your register email immediately, if you don’t get the email, Please check your email spam folder or contact our customer service team, we will reply you within one working day.
b. Delivery address, post code & telephone number must be correct, so that the package can be delivered successfully
c. If your agent or yourself can pick up the goods from our warehouse, or use your own shipping account to arrange shipping, you can choose “Pick up” as shipping method
d. Paypal doesn’t allow ship to different country, if you do drop shippping to different country, you can’t pay successfully via paypal
e. If you had orders before, and want to ship to same address, you can click “Load Saved Address”, our system will load the delivery address from your former orders

Step 4: Complete Order Details

A. Please choose the solution in case the ordered items in shortage
If some of your ordered items in shortage, you can choose solutions below:
Ship it together with your next order
Replace it by similar item
Remove this item and refund to your account balance
Remove this item and refund to your payment account
Contact you immediately
B. BEFORE SHIPPING, Please make shipment invoice which is used for customs declaration
You can customize the declaration amount & declaration name in shipment invoice by yourself in our website, you can choose whether display details, freight, pay fee.

Tips:
a. You can only customize the shipment invoice before shipping
b. If you don’t customize the shipment invoice by yourself, we will use default invoice, namely declare 20% of products value without freight, without pay fee
c. Ship by China Post, HongKong Post, Royal Mail, Swiss Post,, Surface mail, HongKong Post (No tracking #), Singpore Post, we usually declare USD15 when shipping out goods, if you have special requirements, Please contact our customer service team by email, we will reply you within one working day.
d. It’s the receiver’s duty to pay import customs tax
e. You can check your orders status & details in your account, edit your register information or change login in password.
f. After you get the ordered items, you are welcome to post reviews, your valued reviews will be highly appreciated, write one review on items which you have ordered before, you will get eForChina Points

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